● International mails takes approximately 7 to 20 business days depending on your location / Local delivery takes approximately 3 to 5 business days.
● For security reasons, all Overseas orders are sent by Registered Airmail, that comes with tracking number and postal insurance of upto SGD$68.00 only. You may choose to be mailed by standard mail at your own risk.
● Local mails are sent by standard mail, and may request for registered mail with additional SG$2.24 charged by SingPost.
● I ensure all items are carefully wrapped and padded/bubbled in an enclosed envelope before they are sent.
● I cannot be held responsible for purchases damaged, or mails lost during the mail transit. All items are safely cared for and kept with me until they leave my hands.

Please see pixei(dot)com/information for more answers to your questions.

International : PayPal, trading among SilkFair sellers
Local : ATM / Bank transfer to DBS
Payments to be made within 7 days, else item/s will no longer be reserved.
Item/s are sent in 2-3 days after payment is received.

Items must be returned in their original condition plus packaging and not worn/used before. I'm unable to do the refunds until the package has been returned to me.

Yes, I offer upto 5 days full refund under certain condition. If your purchase is not as described or doesn't look like what you saw from my photos, kindly inform me within 5 days when you received your purchase. I'm willing to refund 100% the amount, excluding shipping fees that you had paid and will be paying for when returning the item/s back to me.